from Rocket Science to Business Solutions

What happens to be a boiler service and what does it involve?

The boiler servicing procedure is very different for most companies.

For some, no names, it’s just, inserting the flue gas analyser probe into the flue, printing off the readings.

If they’re within the limits, that is the boiler serviced.

To me, a boiler installer, that’s not a boiler service, it’s just a combustion check and nothing else.

The boiler servicing procedure that I use goes a little like this.

Arrive at the house at the arranged time, if running late, contact your client to help keep informed, nothing worse than looking forward to someone to arrive.

Once at the property, introduce yourself, show the client the Gas Safe ID card, explain how exactly to check the card details.

This will reassure your client that you are a professional registered gas safe engineer.

Now New boiler installation Middlesbrough has gone out of the way, politely ask the client to show you the boiler location.

Ask if they have observed any problems with the boiler recently, has anything changed on the heating system, gets the system been drained, any radiators replaced.

This will give you an idea of what to look out for.

Now The boiler Servicing

First, we carry out a visual inspection of the boiler.

1 Check that the boiler is installed correctly, also to current regulations.

2 Is the flue linked to the boiler the way in which and safe for use?

3 Look for any damage to the boiler which could impair its operation.

4 Ensure that if ventilation is required it’s the correct size.

5 Check for any signs of water leakage within the boiler.

6 Look for any former repairs.

7 Make sure the boiler is right, for how big is the property.

8 Run the boiler in both heating and warm water modes before commencing the service.

By running the boiler, this proves that both hot water and heating were both working at the time of the service.

Some scrupulous customers try to say the boiler was working before you completed the service, when actually is was not.

By undertaking this check it is possible to confirm if the boiler was working or not.

Now onto Checking The Gas Meter

Check over the location of the gas meter, perform a risk assessment, making certain it all conforms to current gas regulations.

Does the Emergency Control Valve have a handle fitted, so the gas can be isolated and made safe should a situation occur?

Check the Protective equipotential earth bonding is connected to the outlet side of the gas meter and is the correct size.

Check the gas for leakage

Perform a let by test to determine the emergency control valve is not letting gas through when switched off.

Now carry out the gas tightness test on the prescribed times, once complete, print off the results and attach to the boiler service certificate.

The Boiler

Some makes of boiler have a fault memory which can be checked, they normally store around 10 faults, this will let you know what has been happening and what things to look out for.

Check the gas operating and working pressures, making sure they’re within the limits.

Isolate the energy supply to the boiler, while at exactly the same time check that the fuse fitted is of the correct size.

According to the make and model, follow the boiler servicing procedure as per instructions in the boiler manual.

If you don’t get access to the boiler manual you can download a copy from the internet, just search for the make and model you will need, and download it.

Turn the boiler power back on, recheck both warm water and heating are still working.

Now we move on to the gas rate, this must be checked to make sure the boiler is getting enough gas. There are various apps available to assist you to perform a gas rate.

We now carry out another gas tightness test at the meter to ensure there are no gas leaks.

Boiler Servicing procedure Certificate

Given that the boiler service has been completed, remove all tools and any dust sheets from the website, making sure the working area round the boiler has been left clean and tidy.

Enter everything of the boiler service on the certificate.

If needed, attach any warning notices to the boiler, fill in a warning notice certificate and inform the client of your findings.

Explain why the boiler has failed, and what is required to bring it around regulation standards.

Finally, hand over all the paperwork to the client including the invoice.

Ask the client if they’re happy with your service, and would they be so kind to leave a review for you.

Every company has their own way of conducting a boiler service, the above is our boiler servicing procedure.